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Feature Article:
How often do your customers need to hear from you?
Mailing frequency, or 'how often you send a newsletter to your customers' is one of the most important considerations in creating a successful E-Mail marketing campaign. You want to be sure your mailing frequency is appropriate. If a frequency promise was made at opt-in (e.g., the promise of a quarterly e-mail newsletter or saying you wouldn't contact them more than once a month), you'll want to stick to that.

If not, be sure you're not bombarding them or sending so infrequently they forget about you.

In general, less than once a month is probably too infrequent to maintain the continuity of the relationship, and more than once a week is usually a bit much unless they've specifically agreed to that frequency. Once a month is generally a good frequency to maintain.

OK, so now you've committed to sending a monthly email newsletter, but now you're worried because... well, what if you can't think of anything to say?

To keep those creative juices flowing all year round, make sure you always keep a well-stocked supply of ideas:

  • Keep a notebook handy — at work, at home, in the car. Whenever an idea hits you, write it down.
  • Surf the Internet regularly and bookmark Web pages or sites that contain good ideas.
  • Subscribe to other email newsletters and save the useful issues in a separate folder in your inbox.
  • Save those magazines, too. Better yet, if a particular article sparks your imagination, tear out the pages and file them — recycle the rest.
  • Ask readers to send in suggestions. Save their emails in a separate folder in your inbox. The first few issues are always the hardest. After that, your readers can help drive the content.
 

CALL: 604.831-1600 with any questions or comments.

We hope you look forward to our next issue, where will be covering another
important subject to help you on the road to E-Mail Campaign success.
Until then, we would appreciate your
comments or suggestions.